Support

Need help with a payment? Use the topics below, or contact [email protected]. For fastest resolution, include your payment link (the URL containing /pay/<id>) and the transaction hash from your wallet.

Selected topic: wrong_network

If you sent a different asset or used a different network than the invoice specifies, stop and contact support immediately. Do not send further funds. Include the transaction hash and the payment link.

Common topics

Payment pending
Sent on the wrong network
Underpayment
Overpayment
Expired invoice / late payment
Refund
Withdrawal pending
Wallet address issues

Contact

Email: [email protected]

Please never include passwords, private keys, or seed phrases in support requests.